Customer testimonials

Dear Andrea,

I am more than happy to give feedback on our excellent Bordeaux to Souillac bike tour. We thoroughly enjoyed ourselves and have already recommended Evazio to others.

I will start by saying I was initially slightly nervous about booking more locally ie with a French company, than using a British one.

However, any concerns that I had were very quickly removed by the professional, friendly, prompt and patient responses to my many questions.

Plus’s:

• A really well thought out and varied route with minimal travel on busy roads. There was plenty to see and do en route if you wanted to.
• We loved the extension options on certain days
• The accommodation was varied and in good locations with good breakfasts
• The bikes were of an excellent quality and very easy to operate.
• The Evazio app was perfect – again very easy and intuitive to use
• The welcome pack was very useful and it was good to have the route on paper as well as on the app.
• Great support from the Bordeaux bike hire company when we had a battery issue – resolved over the phone.
• The tour grading was accurate though we were still very grateful to have e-bikes for certain sections – especially leaving Les Eyzies de Tayac and for the Rocamadour trip!

Minus’s:

• Our hotel rooms in Bordeaux were extremely small and really comfortable for one person. I would not have wanted to share at all, even with my husband.
• We were not at all impressed by the hotel in Les Eyzies de Tayac. We would not want to stay there again.

With hindsight we wished we’d stayed 2 nights in Sarlat. It certainly justifies two nights, there is so much to see and do .

In conclusion we had an extremely enjoyable cycling holiday and have no hesitation in recommending Evazio and this tour to others.

We will certainly book via you again should we choose to do another French cycling tour .

Many thanks for all your help and support.

With kind regards

Jo Wood – September 2024

Hi Andrea,

We are back home in Westport after our holiday in the Loire Valley. We really enjoyed the holiday despite a few mishaps. The organisation of the holiday was great. The hotels were very good and the people we met in them were fantastic. The countryside was beautiful.

Thanks so much for organising this holiday for us.

Regards,

Richard Harnedy – May 2024

Hello Andrea

Thanks for the good program.

We had a wonderful week in the Occitanie region. Everything was very well organized for the little cyclist. The hotels were well chosen, luggage delivery was impeccable and the bikes were in good condition. The distances of the stages were very well defined. Also, the places of interest recommended during the stages were well researched. In short, an excellent program for a week.

Sincerely

Nuot Raschèr – August 2024

Hello Stéphane,

Sorry for the delay.

I would like to take this time to thank you for the efficiency, speed and flexibility with which you responded to our last-minute request.

The package was ideal, the selected hotels always gave us a warm welcome, and our suitcases were delivered on time. No worries at all.

The itinerary allowed us to enjoy a variety of landscapes and the beach in the afternoon.

A few glitches with the GPS, but that’s to be expected 😏

I think that if the formula is longer, we’d like to spend maybe 2 nights in the same place and enjoy other walks in the area.

I have recommended your services to several people.

And I won’t hesitate to contact you for other trips.

Thank you very much

Marion & Rob – July 2024

Stephane

We are now at the end of our walk and we wish to compliment your company on the planning and especially the excellent accommodations which have all been above our expectations.

We do have some feedback on the walk conditions on our last day Sauternes to Barsac. On the last few kms we experienced unavoidable deep water 300mm++ which filled our boots and further on in a very overgrown section of the track a large tree has fallen across the track and is not passable.

The App is also excellent as is the Roadbook.

Thank you again and for your consideration at the start of our walk. Should we plan another walk in France, we will definitely consider EVAZIO.

Regards

Richard & Lindy Sale – May 2024

We had a lovely trip, thanks Andrea – despite the weather! The bikes were superb, in first rate condition, while the hotel in Blaye was absolutely charming. Thank you very much for your organisation.

Best wishes,

Guy Fetherstonhaugh – May 2024

Hello Evazio team

We were very satisfied with the organization of our hike along the Garonne canal and really enjoyed the greenway near Bordeaux.

Luggage handling was impeccable, as was the accommodation, both in hotels and with local people. Our special thanks go to the hotelier at the Prince Noir, who solved our minor battery problem with patience and dedication. We’ll be sure to call on you again for another trip.

Yours sincerely

Philippe and Jacqueline OLIVERO – May 2024

Andrea, we have finished the bike tour. It was fantastic. The bikes worked well, the app and route were great, hotels were fine. Really a superb trip.

The bikes and bags and equipment are at the hotel.

Thx again for a great trip. We will highly recommend your company and this trip to others.

Peter Spiro – June 2024

Good evening, Mr Fritsch,

We had an excellent tour of Alsace, a beautiful province! The bikes were excellent and the batteries lasted forever!

If I may be permitted one criticism, it would be about the software used for the tours. In my opinion, it didn’t work very well, with too many errors and not enough information about important tourist points and good restaurants. I believe that with today’s AI we should be able to do much better.

I’d also like to have an iPhone holder on the handlebars, that would be very handy!

Thanks again for everything!

Yours sincerely
Miguel de Larminat

Dear Stéphane:

Once again we had an excellent stay.

Thank you so much for organizing it.

Maybe in 2025 we could start again and remake Bordeaux with electric bikes and stay at one or two hotels.

We’ll come back to this project towards the end of the year.

Sincerely

Pablo Taraciuk – June 2024

Hello Stephane & Andrea.

Our group of 5 completed the last ride of the Gironde Estuary Tour today. We are now staying at Mme Poissonneau’s, and will depart tomorrow. The 5 keys for our bicycle locks are in the handlebar bag of the red electric bike.

Thank you both for arranging this tour. Everything worked out perfectly!

And thank you, Stephane, for suggesting this particular tour when I first contacted you. It was just what I wanted: lots of B&Bs and guesthouses in small towns and villages, lots of warm hospitality and delicious food, and lots of opportunities to meet people. All 5 of us, from the 13 year old to the 75 year old, thoroughly enjoyed it!

Gail and I have now done 2 Evazio tours – this one and the Bordeaux-Cahor one 2 years ago. I hope we will do more in the future, and I know we will be recommending you to our friends.

All the best,

Nick Robinson – July 2024

Dear Stephane,

Thanks for your below email and for a very well organized Burgundy walking tour. Everything went well. Very nice hotels and staff, well-planned routes – and even the weather was great 😊

I have already recommended the trip and your company to several of our friends.

Have a great day.

Best/Anne Christina – July 2024

Dear Andrea, dear Mr Frisch,

Our journey went very smoothly and we arrived safely at our hotel. No punctures or falls.

Perfect organization and accommodations to match. We would like to thank you warmly and look forward to repeating the experience.

The only hitch: I lost the key to the lock two days ago. The key must have slipped to the ground without me noticing… Regulus caves.

We’ll be posting a very favorable review on the web, because professionalism today is as rare as it is precious (and appreciated).

With kindest regards,

Florence Orwat and Nicolas Chosson – July 2024

Hi Andrea and Stephane

Indeed, we just got back from a wonderful trip to the Atlantic coast of France. This was my 5th cycling trip to Europe and it was great. Before that I cycled in Austria and Belgium with family. This time I went with my close friends (a couple and 18 years old son) and we all seemed to like this one very much. Each tour offers something memorable, but in any trip to France of course, the food has to be a highlight. In addition, I definitely enjoyed the variety of different terrain, from beaches on the beautiful islands Re and D’oleron, to vineyards and chateaux of Medoc and nearby areas. The oyster farms, the beer, and white wine, make this trip unforgettable. And cycling works up appetite quite well, so there are no regrets in consuming this wonderful food and drinks.

The luggage assistance was always prompt and also quite appreciated.

All said, it was great trip and I am looking forward to continue next year from Bordeaux south to Biarritz and Spanish border.

Thanks for helping us out and hopefully will use you again next year

Boris Raginsky and Zaster/Lutitsky family – August 2024

Dear Mr. Fritsch,

We very much enjoyed the cycling tour – we appreciated a well organised relaxing trip, pleasant accommodations, hire bikes of excellent quality.

Nice sights along the way – good restaurant recommendations.

Kind Regards,

Marc Stechele – July 2024

Hello Stephane,

I wanted to take a moment after returning home to express our satisfaction with our recent bike tour, July 23-Aug 6, around the Gironde.

First, the Hotel de Normandie is a wonderful hotel and the staff there are so accommodating to cyclists. We have stayed there many times now and always pleased. This particular stay, with the upgrade, was very nice. The upgraded rooms in Le Barp and in Arcachon were exceptionally nice.

The Roadbook for Discovery APP worked really well! We were surprised with the detailed instructions and sensitivity of the GPS. I think it has improved since we last used it.

I will compliment you on the ease of the ferry transports. Your vouchers were exactly what we needed and the instructions were clear.

We are very satisfied clients of Evazio and will continue to use you for future bike tours.

In fact, we are considering another tour next summer. Our favorites this far have been the Bordeaux-Biarritz trip and the recent one around the Gironde.

Thank you for your wonderful service!

Terri Holbrook – July 2024

Hi Andrea,

Thank you for a marvellous cycling holiday with Evazio from La Rochelle to Bordeaux this August from August 25th to Sept 1st.

We especially loved Pascale in Mortagne, but our favourite place was in Blaye with Stephaan and Christine .

The recommendations from Evazio were all excellent. The hotel in Bordeaux was excellent with especially helpful and friendly staff.

We would certainly book Evazio again and recommend it to friends.

Thank you very much

Pat and Helen – August 2024

Hi Andrea,

Many thanks for organizing 2 fabulous cycle holidays for us – it is really the ideal way to travel for us – enough exercise in a day & a slow enough pace to see everything.

Feedback for the 2nd trip as follows:

Hotels were all excellent & in good locations.

We did enjoy Bergerac! The trips along the backroads through vineyards & orchards were superb, and likewise enjoyed the cycleway along the Dordogne from Bergerac.

The amount of cycling per day is very doable on an EV & could be more.
We didn’t do either of the extension options as it was raining on the way to & from Sarlat. We enjoyed Monbazillac winery, we’ll worth the side trip.

The ap is invaluable & I wouldn’t want to do the trips without it.

Many thanks,

Prue & Stuart King – September 2023

Dear Stéphane

Thank you for your mail and I appreciate your kind message.

I have no hesitation in sharing my feedback with you. Our experience was truly remarkable, thanks to the exceptional hospitality we received from all our hosts, including the welcoming cab driver at the airport. We thoroughly enjoyed every moment on our walking tour of the Bordeaux vineyards. The picturesque countryside landscapes, the delicious cuisine, the exquisite wine and the leisurely walks all added to the charm of our trip.

We would also like to commend your prompt and clear communication throughout the booking process and leading up to the trip. It instilled confidence and made the entire experience stress-free.

After a particularly stressful year for us, this holiday allowed us to unwind and rejuvenate completely. We have absolutely no reservations about recommending Evazio and this exceptional holiday to our friends and family. Bordeaux is a remarkable destination and your organization allowed us to explore it in the best way possible.

Thank you once again for a fantastic experience and please convey my appreciation to your entire team.

Anne-Marie Cooke – August / September 2023

Hello Mr Fritsch,

We were all delighted with our stay on the banks of the Charente!

We appreciated the quality of the bikes and their equipment, the organization of luggage transport, the charm and comfort of the accommodation…

In short, a wonderful experience to be repeated one of these days…

Yours sincerely

Thomas Renck – August 2023

Hello,

We are very satisfied with this beautiful route, with well-sized stages, top-quality hotels, rooms with a view, and 2 half-board meals that lived up to our expectations.

Our stay went very well. We discovered the Lot region with great interest.

We thank you and are interested in receiving information about other stays.

Yours sincerely

Brigitte LE BRET – September 2023

Everything went very well. With a little less rain and wind, it would have been perfect, but I don’t think this “option” is Evazio’s responsibility.

The paper guide had a few “inaccuracies” between Chateauvaillon and La Rochelle, but by connecting to the app, we found our way back easily.
The notebook format is really practical.

The welcome at the hotels was perfect, especially when we specified that we were with Evazio.

Thank you for your service and see you next year!

Stéphane MARCINAK – July 2023

Dear Andréa,

Thankyou for the email.

I have been intending to email to thank both Stéphane and you for organising two wonderful bike tours!

Your organisation was exceptional!

The hotels were of a very good standard throughout with the Hôtel in MONPAZIER exceptional!

I would like to thank Stéphane especially for his kindness and support when my wife had difficulties after the first riding day from Agen to Villeneuve sur Lot. It was very hot and many more steep climbs than we expected. Isabelle at the Hotel was so warm and caring of Lesley!

We appreciated the gpx files taking us to the door of the next hotel on this ride!

The tour of the Loire Valley was wondering! The route really well thought out.

Finally I would like to thank you both very much for two very enjoyable rides!

All the best

Brian & Lesley Thompson – September 2023

Hello Andréa,

We had a great time during our week exploring the beautiful Lot Valley.

Even if the outward journey is harder on the calves, it’s imperative to finish this walk at Saint Cirq Lapopie, which was the pinnacle for us.

Bravo also for the accommodation and meals booked.

This was our 3rd stay with Evazio and we have no regrets!

Yours sincerely

Mr Savry – September 2023

It was a great trip. Good communication before the trip. The bikes were fabulous with good battery life.
The accomodation generally was good. The instructions and the route were great.

A great holiday and I would recommend your company.

With thanks

Wendy Fleming – September 2023

Many thanks for organizing our tour along the Canal de Garonne. We both enjoyed the trip very much.

The bicycles and equipment you provided were ideal and collection and delivery of our luggage was efficient and without problems.

All the accommodations you booked for us were super – and we must make a special commendation in Camiran, which was especially welcoming.

Thanks once again for arranging everything and I would happily recommend your services.

Thank you

Nick Arnold – September 2023

Overall we enjoyed the holiday. The main points are:

The staff at Evazio were very helpful at the booking and pre-departure stages, giving us very clear information, answering questions and providing directions from airport etc.

We stayed extra days in Arcachon and Bordeaux and our accommodation was booked for us by Evazio, which was very helpful.

The hotel rooms were clean and comfortable. Vitalpark was exceptional, as the room was more spacious, and there was a lovely swimming pool.

Breakfast at all hotels was excellent – varied, fresh and generous.

We found the bikes heavy, especially on an off-road route. However, they were comfortable to ride and in good condition.

Cynthia, Gabriel and Neil – May 2023

We are back in the US after a wonderful time in France. We so enjoyed the self guided bike trip. The bikes were top notch which we really appreciated, and the RoadBook app was amazingly helpful!

We had a lovely time and will certainly keep you in mind when we take our next bike trip!

Laurie Davis – May 2023

– overall we were extremely pleased with our break

– the bikes and equipment were in general of excellent condition and of high quality

– the hotels were all of good quality and it was just as well we had made reservations every evening for dinner, you did well to emphasise this

– Hotel Beausejour (Colmar) has no restaurant and the other three hotels were a good 15 to 20 minutes walk from any restaurants

Overall, and just to repeat, we were extremely pleased with the break, the organisation and the equipment and we’d not hesitate to recommend it to anyone – so thank you to you and your colleagues!

Ian Sharp – July 2023

Hello Stephane

Thank you for your email and we are very happy to give you feedback.

• Firstly just to say that we had a fantastic holiday – a really enjoyable time – thank you for making it all possible
• The route took us to big cities, small villages, the seaside, and rural countryside so we saw and did many varied things
• Both bikes were delivered in excellent condition and appeared to be just about new
• I loved my e-bike and thank you for providing the Trek I asked for. It was very comfortable and even after 80km I had no discomfort with the saddle or my hands/arms/neck which I sometimes experience
• Obviously the e-bike was very heavy – it was an extra small but still more than ½ my body weight. I am used to this when hiring e-bikes and I know that the Bosch system is very good
• Suitcases were transported very efficiently. Only once did we arrive before our suitcases and they arrived soon after
• We did the Passage du Gois which was fantastic. Fortunately the low tide was about 11 in the morning which was perfect
• We stayed 2 nights in St Gilles because it was ½ way but we found it was also a good place to spend an extra day – nice hotel and plenty of restaurants and things to see
• The 2 nights in La Rochelle and a trip to Ile de Re was worth doing. Hotel Nicolas was in a great location and very comfortable

With Regards

Michael and Trudy Knowles – June/July 2023